After much controversy regarding reports of Nintendo Switch Joycon controllers experiencing drift issues, a memo to customer service representatives from Nintendo that was leaked by Vice Games reveals that Nintendo has instructed customer service representatives to fix Joy-Con controllers suffering from drift for free. This also removes the requirements to provide proof of purchase and for the customer to have a warranty, and also states that any customer who previously paid for a drift-related repair should receive a full refund if they ask.
I'm glad that Nintendo is finally addressing this issue after all of the controversy surrounding it. This issue has gone unaddressed for far too long and Nintendo let it become a far bigger issue than it needs to be. It's a shame that this only comes after a lawsuit was filed against Nintendo for these issues. Hopefully this applies worldwide and not just for Nintendo of America, which is the branch currently being sued.